Ontiva Fusion Suite 1.0


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7.48 MB
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Publisher Description



ONTIVA FUSION is a fully integrated communication solution that facilitates real-time sales, customer support and marketing strategy through the Internet.

ONTIVA provides the next generation of online eCRM products with an intuitive and easy-to-use solution capable of supporting and managing the interaction needs of your company's online customers via chat or VOIP.

Phone calls, faxes, employee overhead and other support operating costs are often a significant portion of a company's total customer service costs. ONTIVA FUSION will enable you to communicate instantly with your customers as they browse your online products. Remember that a single question answered from a live support agent can be enough to close a sale!

With ONTIVA FUSION, a single support agent can interact with up to 10 customers simultaneously. This drastically reduces your company's operating costs.

The ONTIVA eCRM Edition is designed for small companies/sites and enterprise level companies/sites. This version does not restrict the number of support/sales agents. Features on the eCRM edition include co-browsing, email management, ticket management, workflow, and self-service knowledge base.

Please click on http://www.ontiva.com/features.asp for a complete list of features.

Program Details



General

 
Publisher trilogylive-llc
Released Date 2006-07-25
Languages English

Category

 
Category Business
Subcategory Other

System requirements

 
Operating systems windows

Download information

 
File size 7.48 MB
Total downloads 117

Pricing

 
License model Free Trial
Price $14.99

Version History



» version 1.0   -   posted on 2006-07-25






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Release Date: 2006-07-25
Publisher: trilogylive-llc
Operating System: windows