ONTIVA FUSION is a fully integrated communication solution that facilitates real-time sales, customer support and marketing strategy through the Internet.
ONTIVA provides the next generation of online eCRM products with an intuitive and easy-to-use solution capable of supporting and managing the interaction needs of your company's online customers via chat or VOIP.
Phone calls, faxes, employee overhead and other support operating costs are often a significant portion of a company's total customer service costs. ONTIVA FUSION will enable you to communicate instantly with your customers as they browse your online products. Remember that a single question answered from a live support agent can be enough to close a sale!
With ONTIVA FUSION, a single support agent can interact with up to 10 customers simultaneously. This drastically reduces your company's operating costs.
The ONTIVA eCRM Edition is designed for small companies/sites and enterprise level companies/sites. This version does not restrict the number of support/sales agents. Features on the eCRM edition include co-browsing, email management, ticket management, workflow, and self-service knowledge base.
Please click on http://www.ontiva.com/features.asp for a complete list of features.
Ontiva Fusion Suite is a free trial software application from the Other subcategory, part of the Business category.
The app is currently available in English and it was last updated on 2006-07-25. The program can be installed on Windows.
Ontiva Fusion Suite (version 1.0) has a file size of 7.84 MB and is available for download from our website.
Just click the green Download button above to start. Until now the program was downloaded 117 times.
We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.